Hiring: Customer Success Manager Company: Cents Location: New York, NY Job Posted Time: 2026-09-10 11:09:18 Target Skills & Keywords : SaaS, Zoom About the job Experience: •1 year of inside sales or account management experience Required Skills: •Be a key player in the handoff from sales to onboarding as a customer’s champion •Conduct lifecycle check-ins with operators and ensure the continued education of the product is completed •Build revenue throughout your book of business through the implementation of new features and value propositions •Build and maintain an opportunity pipeline. Upsell, cross-sell, expand, and retain as opportunities present themselves •Funnel feedback from clients to the product team, and represent the voice of our clients during any product scope sessions •Ad Hoc responsibilities as required Qualifications: •B.A, B.S. or equivalent degree preferred, but not required •At least 6 months to 1 year of inside sales or account management experience •Tech-savviness with an ability to conduct presentations virtually using Zoom and troubleshoot any complications that arise as a result •Organizational skills, detail, and task-oriented •Excellent written and verbal communication skills •Demonstrated capacity to work effectively in a fast-paced environment •We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Our laundry stipend, gym stipend and access to learning opportunities from our team and network of advisors, and investors are just the starting point! •Unlimited PTO and 12 Paid Holidays •Gym, Laundry and Work-from-home/Commuter stipend Compensation: •$90,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!