Hiring: Customer Success Manager Company: Listen Labs Location: New York, NY Job Posted Time: 2026-09-03 10:30:52 Target Skills & Keywords : Chef, SaaS About the job Experience: •4-8 years of professional experience, ideally in Customer Success, Account Management, or a similar customer-facing role at a SaaS company. •8 years of professional experience, ideally in Customer Success, Account Management, or a similar customer-facing role at a SaaS company. Qualifications: •Demonstrated success in managing customer relationships, driving product adoption, and retaining and growing accounts. •Strong relationship-building, communication, and organizational skills. •Comfortable working with multiple stakeholders and building relationships across functions and levels of seniority. •Self-starter comfortable with ambiguity and fast-paced environments. •Demonstrated capacity to work in office 5 days/week. •Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too. •Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership. •Annual Learning Stipend: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper. •Annual Wellness Stipend for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more. •Monthly Stipend for AI tools: A dedicated budget for the software and GPU credits that make you faster. Compensation: •$140,000 - $170,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!