Hiring: Customer Success Manager – Missouri Company: Purple Squirrel Enterprises Location: Jefferson City, MO Job Posted Time: 2026-09-03 10:37:56 Employment Type: Remote Target Skills & Keywords : Embedded Systems, SaaS About the job Experience: •(virtual and/or in-person) and creating training resources •Technical aptitude — ability to troubleshoot issues and collaborate effectively with technical teams Required Skills: •The Customer Success Manager (CSM) •Plays a critical role in supporting enterprise customer success at the provider and site level. This role delivers hands-on support to drive product adoption, user satisfaction, and successful outcomes across all sites within enterprise accounts. •This is a Missouri-based, hybrid role requiring •And regular on-site presence with enterprise accounts throughout the state. You will be the primary point of contact for your assigned accounts — managing relationships, leading implementations, delivering training, and ensuring measurable outcomes that directly impact care quality. •: Up to 50% within Missouri, depending on active go-lives and onboarding cycles (typically approximately twice per month). •Customer Implementation, Support & Training •Serve as the primary point of contact for assigned accounts, coordinating software, hardware, and service support in partnership with the Tech Support team •Manage customer relationships at multiple levels — executive sponsors, program sponsors, department leads, and end-user staff Qualifications: •Healthcare industry experience, particularly working with providers or health technology solutions •Operational familiarity with SaaS platforms, implementation workflows, or care settings (IDD, assisted living, behavioral health) Compensation: •$90,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!