Hiring: Customer Success Manager III, Enterprise Company: RevolutionParts Location: Tempe, AZ Job Posted Time: 2026-09-16 06:08:29 Target Skills & Keywords : HBase, PATs, Salesforce About the job Experience: •5+ years of experience in Customer Success, Account Management, or a related customer-facing role. Required Skills: •As a Customer Success Manager III, Enterprise, you will manage a portfolio of enterprise accounts, helping customers maximize the value of their RevolutionParts investment. You will serve as a trusted advisor to dealership stakeholders, driving customer retention, engagement, adoption, and growth through proactive account management and data-driven recommendations. •This role requires strong communication skills, business acumen, analytical thinking, and the ability to effectively manage a large portfolio of customers while delivering a consistent customer experience. •AI Fluency & Modern Tooling •At RevolutionParts, we expect team members to actively use modern tools — including AI-powered systems — to improve decision-making, productivity, and quality of work. •This Includes •Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving •Exercising strong judgment around data privacy, accuracy, and ethical use •Continuously learning and adapting as AI capabilities evolve •Proven examples of using AI to improve outcomes in prior roles is expected. •Responsibilities •Manage a portfolio of Enterprise accounts and maintain regular customer engagement through scheduled outreach and business reviews. •Build strong relationships with dealership stakeholders, including Parts Managers, eCommerce Managers, Fixed Operations Directors, and General Managers. •Analyze account performance and provide recommendations to improve sales, conversion rates, customer experience, and overall platform performance. •Conduct account reviews focused on customer goals, business performance, and growth opportunities. •Identify customer risks and proactively execute retention and recovery plans. Qualifications: •5+ years of experience in Customer Success, Account Management, or a related customer-facing role. •Experience managing a portfolio of customer accounts. •Strong written and verbal communication skills. •Ability to analyze data and provide actionable recommendations. •Experience conducting customer-facing meetings and presentations. Compensation: •$80,000 •$95,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!