Hiring: Customer Success Manager II - HOA/Real Estate Company: Realpage Location: Dallas County, TX Job Posted Time: 2026-09-10 12:09:36 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management About the job Experience: •3+ years of experience in the HOA and/or Real Estate industry required. •2+ years of Customer Success and/or Account Management experience preferred. Required Skills: •Act as a primary point of contact for assigned accounts. •Maintain assigned portfolio to drive client adoption and usage to achieve targeted annual revenue goals. •Analyze key metrics of customer usage and identify opportunities for improvement. •Assist with periodic client business reviews for assigned clients as appropriate. •Build and maintain strong client relationships that allow for open communication and trust; report account status reviews to management weekly. •Assist in identifying revenue opportunities within the framework of the organization-wide strategy. •Work closely with multiple departments to coordinate client needs and resolve outstanding issues. •Grow business by anticipating customer needs and providing a high level of customer service. Qualifications: •Demonstrated ability to retain and grow accounts. •Demonstrated ability to effectively communicate with internal and external management, and to work collaboratively with interdepartmental teams to achieve desired results. •Effective verbal, written, and interpersonal communication skills. •Demonstrated ability to work independently and take initiative. •Demonstrated capacity to communicate clients' needs while prioritizing organizational goals and initiatives. •Demonstrated capacity to motivate others to achieve project deliverables; excellent follow-up skills. •Bachelor's Degree required (business or related field, or equivalent experience). Compensation: •Health, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!