Hiring: Customer Success Manager, Enterprise Company: impact.com Location: Santa Barbara, CA Job Posted Time: 2026-09-16 11:19:40 Target Skills & Keywords : REST, Shopify About the job Experience: •3+ years of customer success/relationship experience, preferably B2B Required Skills: •Delivering world-class support to our top clients. •Maintain a balanced proactive/reactive relationship with your assigned accounts. •Dedicated duties include account monitoring, regular check-ins, and relationship building. •Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise. •$80,000 - $95,000 per year, plus 25% Variable Commission Plan ($20,000-$23,750) and generous stock (RSU) award. Qualifications: •Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus) •In-depth knowledge of the digital marketing ecosystem (Affiliate & Partnerships a Plus) •Consistent track record of providing stellar support to customers •Embraces teamwork and cross-team collaboration •Healthy dose of initiative and the ability to remain flexible •Detail-oriented and able to efficiently prioritize tasks •Be a critical thinker and an inventive problem-solver Compensation: •Medical, Dental, and Vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!