Hiring: Customer Success Manager Company: LogicMonitor Location: Austin, TX Job Posted Time: 2026-09-16 13:05:10 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •3+ years’ experience in Customer Success, Account Management, or a related SaaS role Required Skills: •Responsible for the success, retention, and growth of LogicMonitor’s customers. You will partner closely with customer stakeholders to drive adoption, demonstrate value, and ensure long-term outcomes from the LogicMonitor platform. •Act as a strategic advisor and primary point of contact for your customers, working in close collaboration internally with cross-functional teams, and customer executive stakeholders. This role requires commercial awareness, comfort operating at senior levels, and the ability to manage risk and opportunity across your customer portfolio. •Own the end-to-end customer relationship for assigned accounts •Lead adoption and ongoing value delivery •Build and maintain relationships with senior and executive stakeholders •Proactively manage account health, risk, and renewal readiness •Lead business reviews and value-based conversations •Partner with Account Executives to identify and support growth opportunities Qualifications: •Bachelor's Degree preferred, with a preference for technical degrees such as computer science or computer information systems Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!