Hiring: Customer Success Manager Company: Finastra Location: Atlanta, GA Job Posted Time: 2026-09-10 15:09:40 Employment Type: Hybrid Target Skills & Keywords : AES About the job Experience: •Demonstrated ability to build Customer Success Plans and deliver measurable outcomes (e.g., NPS results, retention). •Strong communication, presentation, and interpersonal skills, with the ability to influence, negotiate, and challenge stakeholders effectively. •Customer‑centric mindset with a passion for delivering excellence and driving customer value. •Demonstrated capacity to work autonomously, take ownership, and maintain accountability. •Design‑thinking mindset with strong root‑cause identification and problem‑solving capabilities. Required Skills: •Partner closely with Account Executives from presales through the full customer lifecycle. •Working in collaboration with the broader BU CXO teams, you will help deliver an excellent customer experience and support Finastra’s strategic goals of improved retention, increased adoption, and customer value creation. Compensation: •Flexible work environment (work from home / hybrid options) •Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!