Hiring: Customer Success Engineer Company: CARTO Location: United States Job Posted Time: 2026-09-10 13:43:00 Employment Type: Remote Target Skills & Keywords : BigQuery, CSS, Data Warehouse, Databricks, HTML, Python, Redshift, SQL, Salesforce, Snowflake About the job Experience: •4+ years of enterprise customer-facing technical Customer Success, Forward Deployed Engineer, Technical Account Management, or Solutions Engineering, with a strong technical foundation and business savvy. Required Skills: •To continue this growth, the Customer Success team is looking for a Customer Success Engineer to provide the best experience to our CARTO customers. •Embed closely with customers to understand their business goals and ensure they achieve measurable impact and ROI through effective adoption of the CARTO platform. •Demonstrated capacity to deliver results by leading and influencing different phases of the customer lifecycle (from onboarding, to value creation, to renewal) . •Identify opportunities for expansion and be a source of intelligence to drive the evolution of our products and new solutions. •Keep customer teams moving through clarity and follow-through. •Establish a trusted advisor relationship with our most strategic enterprise customers across many different verticals, engaging to deeply understand their business needs and goals with CARTO. •Be the voice of our customers within CARTO, interfacing with Product, Engineering and other teams to advocate for what will move the needle. •Analyze and interpret key account level data to present actionable insights (usage metrics, KPI’s, forecasting, P&L, etc.) Compensation: •Competitive benefits and rewards package •Excellent benefits, including 100% medical, dental, and vision coverage for employees Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!