Hiring: Customer Success Engineer Company: Sprig Location: San Francisco, CA Job Posted Time: 2026-09-10 10:56:11 Employment Type: Full-time / Hybrid Target Skills & Keywords : Android, CSS, Figma, JavaScript, Notion, REST, SQL, SaaS, iOS About the job Experience: •5+ years of experience in Technical Customer Success, Solutions Architecture, Implementation Engineering, Technical Support Engineering, or similar customer-facing technical roles Required Skills: •As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with product teams, researchers and technical stakeholders to solve complex challenges and ensure customers maximize the value of our platform. •This role sits at the intersection of Customer Success, Solutions Engineering, Product, and Engineering. You’ll serve as a trusted technical advisor to customers while also acting as a strong internal advocate for customer needs and product improvements. •This is an ideal role for someone who enjoys technical problem solving, customer interaction, and cross-functional collaboration in a fast-moving environment. •This is a hybrid role based in our San Francisco office 4x per week. •Partner directly with customers to troubleshoot technical issues related to integrations, SDK implementations, APIs, survey deployments, and platform configuration •Lead technical onboarding and implementation support to help customers successfully roll out Sprig across their teams and workflows •Conduct technical demos and solution consultations aligned to customer business goals and technical requirements •Collaborate closely with Product and Engineering teams to help isolate common customer requests, test workarounds and new feature releases, and make technical documentation updates to assure customer success Compensation: •$130,000 - $150,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!