Hiring: Customer Success Engineer ($130k-$180k + Equity) at Tasklet Company: Jack & Jill Location: San Francisco, CA Job Posted Time: 2026-09-15 18:06:03 Target Skills & Keywords : Firebase, Go, Make, QUIC About the job Experience: •1-5 years of experience in high-agency, customer-facing roles within a fast-paced technology or startup environment. •5 years of experience in high-agency, customer-facing roles within a fast-paced technology or startup environment. Required Skills: •As a Customer Success Engineer at Tasklet, you will bridge the gap between technical complexity and user success. You'll own the customer journey, from high-touch onboarding to solving intricate technical issues. By automating support workflows with AI and feeding insights back to engineering, you’ll ensure our users thrive while scaling our operations efficiently. •San Francisco, USA •Why this role is remarkable •Join a high-growth AI startup backed by elite investors like Union Square Ventures and Lightspeed, currently valued at $175M. •Work directly with a world-class founding team that previously built Firebase (acquired by Google) and Shortwave. •Shape the future of AI agents by using Tasklet's own technology to automate your role and improve the product. •What You Will Do •Diagnose and resolve complex technical issues across external services, code execution, and web browsing tasks. •Manage high-touch customer relationships through onboarding, demos, and proactive training to ensure long-term product success. •Collaborate with engineering to fix product bugs and build internal tools like dashboards and AI-augmented support workflows. •The ideal candidate •Possesses 1-5 years of experience in high-agency, customer-facing roles within a fast-paced technology or startup environment. •Demonstrates a "power user" technical mindset with a passion for automating repetitive work using modern AI tools. •Excellent communicator who can translate complex technical concepts into clear, empathetic, and persuasive guidance for business users. •Who are Jack & Jill? Compensation: •$130k-$180k + Equity •Company Description •Tasklet is a $20M venture-backed AI startup in San Francisco, funded by Union Square Ventures, Lightspeed, and Y Combinator. Founded by the creators of Firebase and Shortwave, Tasklet is building an autonomous agent platform that allows companies to run complex business operations using plain English outcomes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!