Hiring: Customer Success Director, SafePointe Company: SoundThinking Location: Tampa, FL Job Posted Time: 2026-09-12 10:55:22 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint About the job Qualifications: •BA degree or higher in related field required. •Extensive hospital facility security and safety experience required. •Demonstrated capacity to build relationships at multiple levels, from frontline users to executive stakeholders, with strong empathy for customer challenges and goals. •Must be team oriented, resourceful, with critical thinking, troubleshooting and problem-solving skills. •Data-driven and results-oriented, with a focus on process improvement and efficiency. •Excellent verbal, written communication and presentation skills. •Proven technical/tools skills (Outlook, Excel, PowerPoint) •Prior experience with AI, or readiness to learn and utilize AI tools for job-related tasks. •Available for extensive travel – approximately up to 50% of the time •Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!