Hiring: Customer Success Coordinator Company: National Apartment Association (Naahq) Location: Arlington, VA Job Posted Time: 2026-09-10 12:03:32 Employment Type: Hybrid Target Skills & Keywords : ClickUp, Salesforce About the job Required Skills: •Answering and addressing members needs via phone calls, emails, and tickets in a timely manner. •Working to uphold and grow NAA’s member satisfaction through relationship building and a high level of dedication. •Being a subject matter expert for all products NAAS has or will have with a focus on Click & Lease. •Collaborating with other departments to provide aid in member-related escalations. •Keeping detailed logs and accurate data of all accounts. Qualifications: •High School or Equivalent Certificate •Excellent written and oral communication skills. •Demonstrated capacity to remain organized and efficient while balancing multiple responsibilities. •General Understanding of platforms used at NAA: Salesforce, ClickUp, and Microsoft especially •Little to no travel is required of this position •Flexible Hybrid schedule (2 days in office) Compensation: •Generous PTO and sick leave Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!