Hiring: Customer Success Associate Company: Wolters Kluwer Location: Wilmington, DE Job Posted Time: 2026-09-12 11:01:33 Employment Type: On-site About the job Required Skills: •Manage international orders for customers across all business segments. •Address non-standard customer inquiries and troubleshoot specialized issues. •Analyze customer value and upselling opportunities. •Act as the point of contact for high-priority projects and/or customers. •Develop recommendations based on customer feedback for product/service improvement. •Partner cross-functionally with domestic and managed services, vendors, sales, and relationship management teams to enhance customer experience. •Foster client relationships through proactive engagement. •Review vendor communication and make updates based on jurisdictional changes. Compensation: •$37,700 - $63,200 / year •Competitive benefits and rewards package •This role is eligible for Bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!