Hiring: Customer Solutions Field Engineer Company: MatrixSpace Location: Hoffman Estates, IL Job Posted Time: 2026-09-10 12:29:31 Target Skills & Keywords : Security Clearance About the job Experience: •1-3 years of relevant technical experience working with RF, wireless, radar, sensing, electronic, or similarly complex systems in real-world environments. •3 years of relevant technical experience working with RF, wireless, radar, sensing, electronic, or similarly complex systems in real-world environments. Required Skills: •Own the technical success of customer deployments, ensuring MatrixSpace equipment is properly installed, commissioned, configured, and performing as expected in the field. •Assess customer sites and deployment plans to help ensure sensor placement, coverage, performance, networking, mounting, connectivity, and other system dependencies are appropriate for the intended application. •Perform or support installation and commissioning when needed, including system bring-up, configuration, calibration, acceptance testing, and documentation of deployed configurations. •Validate field performance against customer requirements and expected system capabilities using hands-on testing, RF and electronic measurement equipment, system data, and sound engineering judgment. •Own customer and field issues from initial identification through resolution. Coordinate with engineering when deeper hardware, RF, software, or product changes are required, maintain clear communication and follow-up, and ensure the customer reaches a successful outcome. •Train customer personnel on system setup, configuration, operation, performance verification, and troubleshooting so they can use MatrixSpace solutions effectively. •Plan and conduct field testing of new features and system improvements, including testing involving drones and aircraft, and document results so engineering teams can verify performance and address issues. •Partner with engineering, technical sales, and other customer-facing teams to prioritize customer needs, prepare for deployments and demonstrations, and improve the overall customer experience. Qualifications: •Operational familiarity with unmanned aircraft systems, aviation applications, surveillance systems, or other sensing-intensive environments. •Personal projects or hands-on technical work involving RF, electronics, drones, robotics, sensing, or related systems. •At MatrixSpace, Customer Solutions Engineering connects our technology to the environments where customers need it to perform. You'll help customers solve real operational problems while giving our engineering teams the field insight they need to make our systems better. If that sounds exciting, we'd love to hear from you. Compensation: •$85,000 - $110,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!