Hiring: Customer Solutions Architect Company: Fivetran Location: Austin, CO Job Posted Time: 2026-09-03 11:09:45 Employment Type: Remote Target Skills & Keywords : Fivetran, Python, REST, SQL, dbt About the job Experience: •2+ years of experience in a post-sales role, such as a technical account manager or CSE Required Skills: •Manage a portfolio of Commercial or Enterprise customers and proactively monitor the health of your accounts, product adoption, and utilization across your book of business to identify opportunities for potential expansion and churn or contraction risks •Improve customer loyalty and retention through building and maintaining strong relationships with key technical stakeholders within customer accounts, and understanding their analytics needs and use cases to determine where dbt Cloud can help them achieve their goals •Be the voice of the customer in product discussions, work with the team to improve the way we work together, and participate in other cross-functional activities •Participate in the knowledge loop helping to improve our processes and assets and enabling others on the team •Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content •2+ years of experience in a post-sales role, such as a technical account manager or CSE •A solid technical background, with a firm understanding of modern data warehousing architectures, the analytics stack, and SQL proficiency •Demonstrated capacity to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations Qualifications: •High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role Compensation: •$135,000 - $153,000 / year •401k plan with 3% guaranteed company contribution Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!