Hiring: Customer Solution Engineering- Senior Technical Lead Company: Arrcus, Inc. Location: San Jose, CA Job Posted Time: 2026-09-16 13:04:11 Target Skills & Keywords : Agile, Linux, MPLS, Product Management, Python, Shell About the job Experience: •15+ years of experience in system test engineering, customer solution engineering, or advanced technical support within the networking industry. Required Skills: •Escalation & Deployment Ownership: Lead the root-cause analysis and end-to-end resolution of critical, high-impact customer network escalations and complex live deployment roadblocks. •Solution Architecture & Validation: Qualify, production-grade customer use cases in simulated lab environments, mirroring massive multi-dimensional scales. •Technical Leadership: Mentor team members on analysis, debugging techniques, and robust test framework design.. •Advanced Automation: Drive the continuous evolution of automation frameworks and scale-out testing pipelines using Python and shell programming. Qualifications: •Deep domain knowledge in IPv4/IPv6/Multicast forwarding, MPLS VPNs, EVPN, and High Availability (HA) features. •Strong architectural understanding of Layer 2, Layer 3, MPLS, and Multi-Service routing and switching protocols. •Expert-level hands-on experience with high-scale traffic generator equipment (Spirent / IXIA). •Advanced proficiency in Linux/UNIX environments for deep system and network troubleshooting. •Programming & Frameworks: Strong command of Python , with a proven history of building or scaling robust test system. •Soft Skills: Exceptional problem-solving capabilities under pressure, clear communication skills for executive and customer-facing discussions, and a collaborative leadership mindset. Compensation: •$185000-$210000 Per Year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!