Hiring: Customer Service Supervisor Company: Wisconsin Public Service Location: Oshkosh, WI Job Posted Time: 2026-09-17 02:47:02 Employment Type: Contract Target Skills & Keywords : CPT About the job Experience: •2 years of experience in a leadership role may be considered •3+ years of customer service experience Required Skills: •Responsible for leading a team of Customer Service Consultants, Designers and Operations Clerks, dedicated to providing a high level of proactive service to WPS gas and electric New Service and existing customers. •Provide a high level of proactive service to WPS New Service and existing gas and electric customers •Provide coaching, counseling, discipline, training and development to team members as required •Establish performance management and development plans (goals) annually with each team member •Monitor performance, reinforce expectations, evaluate and communicate performance levels to individual team members and adjust plans and priorities to meet goals as necessary •Provide strategic leadership to establish and maintain relationships with customers and communities that result in strong loyalty to WEC Energy Group as an energy provider •Interface directly with Area Management for both Gas and Electric to ensure customer service and design needs are met and a high-quality product is maintained •Create an environment for team members to provide proactive service to customers and communities concerning electric and gas issues Qualifications: •Bachelor's Degree is preferred •We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. •Learn more at WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. •WEC Energy Group and its subsidiaries are Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!