Hiring: Customer Service Supervisor Company: Balchem Corporation Location: Maryland Heights, MO Job Posted Time: 2026-09-10 14:04:41 Target Skills & Keywords : R About the job Experience: •5-7 years of experience in food industry, plus a proven track record in sales or customer service management •7 years of experience in food industry, plus a proven track record in sales or customer service management Required Skills: •Develop and lead a team of qualified personnel to deliver high quality customer service function •Assure customer satisfaction by critically monitoring and addressing customer issues and implementing timely corrective action responses •Communicate directly with customers to identify their needs and work with internal resources to ensure rapid response •Direct responsibility for Key accounts •Establish and maintain customer service processes and procedures •Create and maintain customer account records in Microsoft D365 •Manage the daily functions of the customer service team with enthusiasm and use leadership role to inspire teamwork and productivity •Provide customer service training programs to promote quality customer service throughout the P&C division Qualifications: •Must possess excellent business management skills, have a track record for innovation and outstanding leadership ability •Requires Bachelor’s Degree in a related discipline, 5-7 years of experience in food industry, plus a proven track record in sales or customer service management Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!