Hiring: Customer Service Specialist Company: Health Line International Corp. Location: Salt Lake City, UT Job Posted Time: 2026-09-10 11:51:43 Target Skills & Keywords : Microsoft Excel, SAP About the job Experience: •2 years of experience in sales support, customer service, sales operations, order management, or account coordination. •Minimum 2 years of experience in sales support, customer service, sales operations, order management, or account coordination. Required Skills: •·  Process and manage customer purchase orders received through EDI, email, customer portals, and other ordering channels. •·  Monitor EDI transactions and ensure orders are accurately entered, processed, and released for fulfillment. •·  Review orders for accuracy, including product, quantity, pricing, shipping requirements, and requested delivery dates. •·  Respond to customer inquiries and communicate order status, availability, pricing, shipment dates, backorders, and delays. •·  Work closely with Sales Representatives and Account Managers to support customer orders and resolve customer-specific issues. •·  Coordinate with Production, Supply Chain, Warehouse, and Logistics to resolve fulfillment issues, expedite orders, and meet customer delivery requirements. •·  Access and manage customer-specific portals as required. •·  Work with Finance and internal teams to research and resolve pricing, billing, payment, shipping, and order discrepancies. Qualifications: •·        Understanding of Quality Management Systems •·        Familiarity of ISO 13485 and 21CFR 820 Requirements •· Associate’s or Bachelor’s degree in Business, Marketing, Supply Chain, or a related field, or equivalent work experience. •· Minimum 2 years of experience in sales support, customer service, sales operations, order management, or account coordination. •· Proficiency with Microsoft Excel and experience using ERP and/or CRM systems. •· Strong organizational skills with the ability to manage multiple priorities and meet deadlines. •· Excellent written and verbal communication skills with a customer-focused approach. •· Knowledge of sales forecasting, reporting, and data analysis techniques. •· Familiarity with EDI transactions, customer portals, or order automation processes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!