Hiring: Customer Service Specialist Company: CNA Insurance Location: Lake Mary, FL Job Posted Time: 2026-09-15 11:50:40 Target Skills & Keywords : Microsoft Office About the job Experience: •Typically a minimum of one year of relevant experience. •CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. •CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com Required Skills: •Receives and responds to calls and emails by providing responses in writing and/or by telephone within designated timeframes. •May utilize logs or other tools to track and update issues. •Provides user assistance within applications. •Strong written, verbal and interpersonal communication skills, including professional phone etiquette and the ability to work with internal and external customers at all levels. •Strong analytical skills with the ability to work independently and proactively to identify and resolve problems. •Solid computer skills including Microsoft Office Suite and other business related software. •Strong organizational skills including the ability to handle multiple tasks and prioritize work. •General knowledge of the insurance industry. Qualifications: •High school diploma, GED or equivalent experience. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!