Hiring: Customer Service Representative Company: Ritchie Bros. Location: Puyallup, WA Job Posted Time: 2026-09-10 11:58:00 Employment Type: Full-time About the job Required Skills: •The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. •Lead and oversee organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale •Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc •Lead and oversee processing payments from successful bidders •Provide customers with information about auxiliary services •Ensure that superior customer service is always delivered to all customers •Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers •Perform other duties as assigned Qualifications: •Previous work experience where you worked in-person with customers •Excellent keyboarding skills for data entry •A commitment to providing fantastic customer service •Able to work well and maintain a positive attitude in high-pressure situations •A friendly, outgoing, patient personality •You thrive working as part of team, pitching in wherever you’re needed Compensation: •RB Global full-time employees are offered medical, dental, vision, and basic life insurances Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!