Customer Service Representative

Chubb - Phoenix, AZ

Hiring: Customer Service Representative Company: Chubb Location: Phoenix, AZ Job Posted Time: 2026-09-11 14:54:07 About the job Required Skills: •Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment •On average, our representatives are responsible for 40-50 calls per day •Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage •Lead and oversee cross selling coverage to round out accounts •Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner •Demonstrated capacity to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries •Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience •Demonstrated capacity to learn the basic concepts of personal lines insurance principles and Chubb products Qualifications: •Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus! Compensation: •$34,000 - $57,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!