Hiring: Customer Service Representative III Company: HEPI (H-E Parts International) Location: Elko, NV Job Posted Time: 2026-09-17 08:14:25 About the job Experience: •1 year of employment Required Skills: •Safety – conduct all activities in a safe manner, utilizing PPE and adhering to company policy and alerting others regarding potential concerns. Safety is # 1. •Conduct outbound communications with our customers offering and educating customers on product value and functionality. •Provide support to customers and representatives via telephone, fax, or e-mail on a daily basis. •Provide customer and billing reports as needed for accounting and management •Assume responsibility for establishing and maintaining effective, professional business relationships with customers. •Communicate with Field Sales, Production, and Supply Chain departments to enhance our effectiveness of achieving sales goals. •Process customer orders through the order entry system verifying pricing, quantities, part numbers and routing. •Assist customers with product information including part numbers, pricing, and availability. Qualifications: •The ideal candidate will have experience in the mining and/or industrial sector. •Selling into the International market is preferred, but not essential. •Work independently and be a team player within the department and the organization. •Exhibit exceptional organizational skills and be a problem solver. •Work completely and accurately under time constraints and deadlines. •Work in a fast pace environment and prioritize multiple work assignments. •First shift work schedule (Mon-Fri) •4 weeks of paid time off per year Compensation: •4 weeks of paid time off per year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!