Hiring: Customer Service Representative Company: Beacon Hill Location: Des Plaines, IL Job Posted Time: 2026-09-10 12:15:38 Employment Type: On-site Target Skills & Keywords : Microsoft Office About the job Experience: •At least 2 years in a customer service role within a fast-paced and dynamic organization. Required Skills: •Manage quotations, sales orders, and purchase orders with precision. Ensure all details, including ship dates, instructions, information and pricing, are accurately confirmed. •Responds to a minimum of 40 calls per day in an inbound call center. •Serve as the primary contact for customer inquiries and complaints. •Handle inbound calls and emails promptly. Provide detailed product and service information, process orders, returns, and exchanges accurately. •Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. •Track order shipments and provide proof of delivery upon request. •Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments. •Process credit and debit memo requests that fall within department policy Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!