Hiring: Customer Service Representative Company: Composites One Location: Bristol, RI Job Posted Time: 2026-09-10 14:03:16 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •3+ years related experience and/or training in a non-retail customer service environment Required Skills: •Begin your Composites One career today! •Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with customers and Team Members. •Ensure timely and accurate order entry to achieve on-time delivery for stocked and non-stock items •Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from customers and Team Members •Resolve billing and order issues •Oversee new customer and new item set-up following internal processes •Monitor customer inventory and alert the sales and procurement functions when adverse stocking levels occur •Devote the time necessary to fully understand customers’ business; display a genuine interest in each customer’s specific business needs, including product stocking requirements/forecasts, document support, etc. Qualifications: •Familiar with standard concepts, practices and procedures related to customer service •High school diploma, G.E.D. or equivalent •Proficient in MS Office, including Word and Excel •Demonstrated capacity to learn internal database and software systems •SharePoint, Outlook, and Teams experience •Associate's degree in a business-related field •Employment offers are contingent upon successful completion of a drug screen and background check. This requirement is especially critical for safety-sensitive roles. •At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. •We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things. •Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us. Compensation: •Commitment To Diversity, Equity, And Inclusion Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!