Hiring: Customer Service Representative, Bilingual Company: Markel Location: Omaha, NE Job Posted Time: 2026-09-16 17:27:01 Employment Type: Full-time / Remote Target Skills & Keywords : Pest, Quality Assurance About the job Required Skills: •Be the first point of contact for new and existing customers, helping answer insurance-related questions and delivering a positive, professional customer experience. Qualifications: •This position does not require a Property & Casualty Insurance license •High school diploma or equivalent; some college is a plus! •1 or more years of prior customer service experience preferred •Demonstrated job stability and attendance records •Solid computer, grammar and multi-tasking skills •Comfort with a high-volume service center. •Support Specialty Insurance customers, including areas such as childcare, pest control, janitorial, wholesale, and workers’ compensation. •Work in a remote call center setting with an average of 50–80 inbound calls per day. •Join an hourly team of approximately 51 staff members and work with 2–3 systems to support customer needs. •Core Hours: 7:00am – 7:00pm CST, Monday – Friday based on time zone. Compensation: •Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!