Customer Service Representative

GardenCore - Bartlesville, OK

Hiring: Customer Service Representative Company: GardenCore Location: Bartlesville, OK Job Posted Time: 2026-09-10 11:11:32 Employment Type: Full-time Target Skills & Keywords : Salesforce About the job Required Skills: •One position available: 7:00 AM - 4:00 PM •Answers inbound customer and consumer phone calls professionally and efficiently. •Provide timely and accurate support for product questions, order inquiries, service concerns, and general customer requests. •Creates customer and consumer cases within Salesforce. •Document customer interactions thoroughly and accurately. •Monitor and respond to online reviews in a professional and brand-appropriate manner. •Escalate complex issues to appropriate departments when necessary. •Follow established customer service procedures, workflows, and service standards. Qualifications: •High school diploma or equivalent. •Strong verbal and written communication skills. •Excellent phone etiquette and customer service skills. •Strong problem-solving abilities and attention to detail. •Demonstrated capacity to multitask and prioritize work in a fast-paced environment. •Comfortable using computers and multiple software applications simultaneously. •Bilingual in English/Spanish is highly desired to help support our growing customer base and enhance the customer experience. •What Makes This Role Great •Monday through Friday schedule. No weekends. •Fun, supportive, and team-focused work environment. Compensation: •401(k) plan / group retirement savings program Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!