Hiring: Customer Service Representative 1 Company: Recology Location: California, United States Job Posted Time: 2026-09-12 13:19:20 Target Skills & Keywords : Microsoft Office About the job Required Skills: •Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. •Shift will be Monday - Friday, 9:30AM - 6:00PM. •Answers telephone or greets customers at counter. •Provides information about collections, rates, billing, and account status promptly and correctly. •Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. •Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. •Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. •Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. Qualifications: •Six months related experience and/or training. •Computer programs, including Microsoft Office suite of applications. •High school diploma or GED required. •Bachelor's degree preferred. •Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. •Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. •Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. •Demonstrates ability to use computers and technology capabilities. •Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. •Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. Compensation: •Paid time off and paid holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!