Hiring: Customer Service Rep II Company: V2X Inc Location: Fayetteville, NC Job Posted Time: 2026-09-16 19:37:38 About the job Experience: •1-year of related job experience, preferred. •Effective organizational, analytical, written and verbal communication skills. •Customer service experience is required. •Six months administrative background within an office setting (multi-functional work environment). •Knowledge and an understanding of the Army Personal Property Shipping Office duties, preferred. Required Skills: •This position description is subject to change at any time as needed to meet the requirements of the program or company. •Complete several repetitive clerical steps performed in a prescribed or slightly varied sequence. •Monitor emails, and Route and book Que. •Requires familiarity with the terminology of the office unit. •Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. •Refer problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical. •Accessing databases to retrieve and/or record information such as customer complaints or orders. •Lead and oversee responding to escalated and more complex inquiries on a broader scope of topics. Tasks may require simple adaptation and interpretation of provided reference materials. Qualifications: •High School Diploma •Must be able to read and write proficiently in English •Demonstrated capacity to work independently with little direction or supervision. •Proficiency with MS Office Suite (Word, Excel, PowerPoint, Access, Project, SharePoint, and other software programs) to assist with special projects. •Required proficiency in a valid REAL ID State Driver’s License with no restrictions. •Must be able to obtain and maintain a NACI Tier 1 Public Trust. •Must be able to obtain and maintain a Common Access Card (CAC). •Must be able to provide proof of U.S. Citizenship, such as a birth certificate or a U.S. Passport. •Must be able to maintain driving privileges aboard the Fort Bragg Installation. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!