Hiring: Customer Service Project Coordinator Company: Catapult Employers Association Location: Charlotte, NC Job Posted Time: 2026-09-10 12:04:24 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •3+ years of experience in order processing, project coordination, administrative support, customer service, or inside sales. Required Skills: •We are seeking a highly organized, customer-focused professional to support our custom fabrication department. This role serves as the primary point of contact for customers. •Serve as the primary point of contact for customer inquiries regarding custom color and fabrication requests. •Communicate with customers via phone and email throughout the quoting, ordering, and production process. •Provide timely updates and ensure an exceptional customer experience from start to finish. •Coordinate with production, warehouse, and internal teams to support customer needs. •Prepare and process quotes for custom orders and product modifications. •Coordinate order approvals, deposits, production releases, and related documentation. •Ensure customer specifications and special requirements are accurately communicated to production teams. Qualifications: •Exceptional organizational and multitasking skills. •Strong attention to detail and commitment to accuracy. •Excellent verbal and written communication skills. •Proficiency with Microsoft Office Suite (Outlook, Excel, Word). •Demonstrated capacity to manage multiple projects and priorities simultaneously. •Demonstrated capacity to learn new systems, products, and processes quickly. •What Makes Someone Successful in This Role? •Loves staying organized and keeping projects on track. •Enjoys helping customers and solving problems. •Learns quickly by following established procedures and hands-on training. Compensation: •$50000 - $55000 per year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!