Hiring: Customer Service Monitoring Representative Company: ADT Location: West Henrietta, NY Job Posted Time: 2026-09-17 13:17:42 Employment Type: Remote About the job Required Skills: •This role requires onsite work from our office located at: 285 Thruway Park Dr. West Henrietta, NY 14586 *** •Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager. •You play an important role in saving lives for a living •Designated place to work from home. •High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. •At least 25mbps to of internet to download and 15mbps to upload. •ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks. We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more. •ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!