Hiring: Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO) Company: United Imaging - North America Location: South Venice, FL Job Posted Time: 2026-09-11 14:01:32 Employment Type: Remote Target Skills & Keywords : Elasticsearch, Microsoft Office About the job Experience: •Familiar with the principles and hardware/software configurations of diagnostic imaging equipment and previous experience with relevant equipment strongly preferred •Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems •Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity •Strong customer communication skills with ability to effectively communicate both verbally and in writing •Demonstrated ability to contribute to a team environment focused on customer success Required Skills: •Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry •Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products •Embrace new technology while levering core strengths in customer service and service support •Play a key role in new, first-of-a-kind medical imaging system product launches in the US market •Continually build competence in providing technical assistance and support to our customers •Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction •Lead and oversee installation of UIH diagnostic imaging equipment for designated products in geographic region •Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate. Qualifications: •This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. •Associate degree in technical field and/or equivalent experience preferred •Valid driver's license and good driving record required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!