Hiring: Customer Service - Donor Support Technician (Bilingual – English/Spanish) Company: CSL Location: Greenville, SC Job Posted Time: 2026-09-03 14:20:08 About the job Experience: •Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience •Will perform basic math calculations •Understand, remember and apply oral and/or written instructions •Understand and follow basic instructions and guidelines •Must be able to see and speak with customers and observe equipment operation. Required Skills: •Lead and oversee preparing the donor, donor area and equipment for the pheresis processors. •Report to the Assistant Center Manager. •Prepares the autopheresis machine for the pheresis process. •Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. •Disconnect the donor when the process is complete. •Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. •Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. •Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Qualifications: •High school diploma or equivalent required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!