Hiring: Customer Service Coordinator - Sarasota Division Company: D.R. Horton Location: Sarasota, FL Job Posted Time: 2026-09-10 12:48:03 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •1 year related experience Required Skills: •Is currently looking for a Customer Service Coordinator •. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home. •Include the following. Other duties may be assigned. •Receive and confirm receipt of homeowner requests •Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments •Evaluate homeowner repair issues to determine if they are warrantable items •Communicates effectively to homeowner if repair issue is deemed not warrantable •Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs Qualifications: •High School Diploma or GED •6 months to 1 year related experience •Demonstrated capacity to utilize DRH Warranty applications on a smart phone, tablet, or laptop •Proficiency with MS Office and email •Demonstrated capacity to lift and/or move up to 15 pounds •Excel in effective and positive communications •Work effectively in high pressure situations •Demonstrated capacity to provide a systematic approach in carrying out assignments •Vacation, Sick, Personal Time and Company Holidays Compensation: •Competitive benefits and rewards package •Demonstrated capacity to utilize DRH Warranty applications on a smart phone, tablet, or laptop Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!