Hiring: Customer Service Agent - Durango Airport Company: National Car Rental Location: Durango, CO Job Posted Time: 2026-09-10 14:59:47 About the job Required Skills: •Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. •Identifies and attends to the customer by name, verifies rental agreement and reservation •Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes •Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty •Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction •Provides all customers with undivided attention while assisting them •Prepares all rental and return documents accurately and completely •Offers all customers assistance with directions, maps, local area information and appropriate service information Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!