Hiring: Customer Service Admin Company: Nuvative Location: Wichita, KS Job Posted Time: 2026-09-10 12:56:13 About the job Experience: •4+ years of administrative experience (preferably in a call center or customer service environment) Required Skills: •Maintain and update customer service records, databases, and documentation. •Assist in preparing reports and presentations for management. •Manage incoming correspondence, including emails and calls, and direct them to the appropriate team members. •Schedule and coordinate meetings, training sessions, and team activities. •Track and manage attendance, schedules, and time-off requests for the customer service team. •Support onboarding processes for new hires, including system setup and training coordination. •Oversee the use of customer service tools and platforms, ensuring accurate data entry and usage compliance. •Troubleshoot basic system issues or escalate technical concerns to the appropriate department. Qualifications: •2–4+ years of administrative experience (preferably in a call center or customer service environment) •Strong organizational and time-management skills •Demonstrated capacity to manage multiple priorities and deadlines simultaneously •Excellent written and verbal communication skills •Professional phone and email etiquette •Demonstrated capacity to handle escalated customer concerns calmly and effectively •Strong interpersonal skills when supporting internal team members •Demonstrated capacity to explain policies and procedures clearly •Demonstrated capacity to identify trends, discrepancies, and performance insights •Initiative : Handling opportunities with confidence and enthusiasm. Compensation: •$18 an hour, with monthly bonus potential Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!