Customer Relationship Management Manager

Franklin Fitch - Boston, MA

Hiring: Customer Relationship Management Manager Company: Franklin Fitch Location: Boston, MA Job Posted Time: 2026-09-14 12:02:13 Employment Type: Hybrid Target Skills & Keywords : Salesforce About the job Experience: •Must be able to work on-site in Boston twice per week •Proven experience building innovative client engagement strategies Required Skills: •Work alongside a recently hired Director of Digital Marketing and the Head of Sales to drive innovation in the firm's go-to-market strategy. •Lead 10 people, including a highly technical team of software engineers •Work closely with the CTO and a Salesforce admin •Drive end‑to‑end delivery of software projects, ensuring timelines, quality, and scope are met •Partner closely with Product, QA, DevOps, Sales, and Marketing teams, as well as senior leadership •Improve engineering processes and workflows Compensation: •CRM Strategic Manager | Boston Hybrid | 370k Total Compensation - 220k Base, 150k Bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!