Customer Relations Specialist

DriveTime - Mesa, AZ

Hiring: Customer Relations Specialist Company: DriveTime Location: Mesa, AZ Job Posted Time: 2026-09-13 12:36:26 Employment Type: Full-time / Hybrid Target Skills & Keywords : Phoenix About the job Required Skills: •In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. •Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process. •Need the ability to maintain personal composure when confronted with a difficult situation. •Be provided all the tools to succeed, but it’s up to you to take advantage of them. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!