Hiring: CUSTOMER RELATIONS MANAGER Company: Century Complete Location: Grand Rapids, MI Job Posted Time: 2026-09-03 10:19:16 About the job Experience: •2+ years of related experience and in residential customer service/home warranty. Required Skills: •The Customer Service Manager will support our West Michigan and Northwest Indiana communities in Grand Rapids, Valparaiso, Holland and Muskegon. •Accept full responsibility for each Homeowner within the assigned project spanning from the close of escrow to the home's statute of limitations. •Lead and oversee the presentation of a professional image. Qualifications: •An excellent communicator with a professional, friendly demeanor. •Demonstrated capacity to stay calm under stressful circumstances. •Highly proficient in Microsoft applications (Excel, PowerPoint, Word). •High School/GED required. A college degree is preferred but not required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!