Hiring: Customer Product Engineer Company: Alchemy Location: San Francisco, CA Job Posted Time: 2026-09-10 14:33:51 Target Skills & Keywords : Blockchain, User Experience About the job Experience: •1+ years of experience in a software development role Required Skills: •In this role specifically, you will work directly with our Account Abstraction and Wallet Services team to provide hands on product specific customer support, scale this support system, and shape feedback into product decisions. •This role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers. •Provide hands on technical support within the Account Abstraction product vertical •Deliver a stellar customer experience •Scale support through internal tooling and runbooks as well as contribute to devX improvements •Understand customer needs and how to meet unique challenges and goals •Determine gaps and new features we should build to iterate and improve our offering, partnering with internal teams to drive long term solutions •Be the voice of the customers Qualifications: •Technical degree Compensation: •$130,000 - $165,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!