Customer Onboarding Specialist
Clean Smarts - Provo, UT
Hiring: Customer Onboarding Specialist Company: Clean Smarts Location: Provo, UT Job Posted Time: 2026-09-03 11:10:39 Employment Type: Full-time / On-site Target Skills & Keywords : HubSpot, REST, SaaS About the job Required Skills: •You'll be the person who helps a new customer go from •“We just signed up” to “We know how to use this, and it's working for our business.” •Teach customers how to use Clean Smarts and help them configure the system for their business. •Conduct one-on-one and small-group training with owners, operations managers, administrators, regional managers, and supervisors. •Demonstrate both the Clean Smarts web application and mobile app, including how cleaners and supervisors use the app in the field. •Help customers set up and use features such as scheduling, time tracking, checklists, inspections, supplies, equipment, and other day-to-day operational tools. •Learn how a customer's cleaning operation works and help them determine how to use Clean Smarts effectively. •Answer questions and troubleshoot common issues, knowing when something can be resolved yourself and when it needs to be escalated to another team. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!