Customer Onboarding Specialist
Convergence Networks - Lansing, MI
Hiring: Customer Onboarding Specialist Company: Convergence Networks Location: Lansing, MI Job Posted Time: 2026-09-15 14:16:12 Employment Type: On-site Target Skills & Keywords : Project Management, Systems Integration About the job Required Skills: •The plays a critical role in delivering a consistent, high quality onboarding experience for Convergence Networks’ customers. This role combines hands on technical implementation, managed services tool deployment, and structured project management to ensure customers are fully prepared for day to day service delivery. •Security tools (endpoint protection, MFA, security baselines, monitoring) •Support technical discovery activities, including environment reviews and onboarding readiness checks •Assist with user, device, and tenant onboarding activities in alignment with Convergence Networks standards •Ensure all technical onboarding steps are completed, validated, and ready for service handoff Compensation: •Group benefits plans including medical, dental, vision, and 401k Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!