Customer Marketing Manager

Veeva Systems - Philadelphia, PA

Hiring: Customer Marketing Manager Company: Veeva Systems Location: Philadelphia, PA Job Posted Time: 2026-09-03 14:47:14 Target Skills & Keywords : Project Management, SaaS About the job Required Skills: •Identify, manage, and develop customer reference and advocacy campaigns with enterprise and emerging companies that enable Veeva marketing to lead with customer success and value •Leverage a broad and appropriate mix of marketing programs (inclusive of event marketing, direct marketing, and digital marketing) to maximize awareness, relevancy, consideration, and adoption of Veeva solutions within strategic accounts •Orchestrate and lead regular check-ins for strategic customers with sales, strategy, and customer success to ensure account goals and plans remain on track, and discuss upcoming account requirements and modifications •Produce a portfolio of assets and deliverables appropriate to marketing plan requirements •Manage program execution against committed timelines and within budget; set appropriate success KPIs and track measurements to determine impact and ROI •Ensure appropriate communication and collaboration with key stakeholders from planning through to results across all customer advocacy programs •Cultivate long-term relationships with customers and colleagues in marketing, sales, and strategy Qualifications: •Strong marketing experience in enterprise software •Exceptional project management skills with proven success in driving projects to completion •Passionate storyteller with the ability to understand industry challenges, trends, and technical concepts to turn them into compelling content •Proven ability to define, develop, and execute integrated marketing programs on time and within budget •Excellent English language/communications skills, both written and spoken •Demonstrated capacity to develop long-term business relationships with customers and sales teams •Strong desire to win as a team combined with the ability to work independently •Bachelor's degree in a relevant field •Flexibility to travel as required •Life sciences industry relevant work experience Compensation: •$75,000 - $135,000 / year •Medical, dental, vision, and basic life insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!