Hiring: Customer Insights Partner Company: Patagonia Location: Ventura, CA Job Posted Time: 2026-09-10 11:13:32 Employment Type: Remote About the job Experience: •Act as primary point-of-contact to collaborate with cross-functional teams to influence quality-related product performance improvement. •Build expertise and serve as a subject matter expert in our customers’ perception of Patagonia’s product quality and how to make improvements. •Communicate with technical and non-technical audiences both verbally and in writing, translating customer feedback, returns trends, and quality metrics into actionable recommendations that influence product creation decisions. •Drive adoption of quality and customer insight tools, helping product teams understand, trust, and apply data in their day-to-day decision making. •Independently drive projects that help inform product creation teams on improving the quality of our products. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!