Hiring: Customer Insights Analyst Company: Grand Circle Corporation Location: Boston, MA Job Posted Time: 2026-09-13 11:08:54 Employment Type: Hybrid Target Skills & Keywords : A/B Testing, Accessibility, Data Pipeline, Data Warehouse, ETL, Embedded Systems, Machine Learning, Python, SQL, TensorFlow, XGBoost, scikit-learn About the job Experience: •2+ years in data analysis, preferably in a subscription or loyalty focused B2C environment Required Skills: •Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 35 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. •Analyze customer behavior patterns to identify actionable insights and opportunities for targeted marketing interventions •Partner cross-functionally with data engineering and BI to ensure data quality and reporting accessibility •Define and monitor KPIs that align with business objectives •Build conceptual dashboards that track customer journeys and identify optimization opportunities •Partner with brand, marketing, and other business teams to translate analytical findings into measurable business impact •Tell data-driven stories that convince and influence leaders using clear insights and recommendations •Develop predictive models for key business metrics including churn, lifetime value, and propensity scoring Qualifications: •Advanced SQL proficiency (complex queries, window functions, and optimization) •Strong statistical foundation with hands-on experience in regression, classification, clustering, and time series analysis •Proficiency in Python or R for analysis and modeling •Proven ability to communicate the results and recommendations of your analysis to senior leadership •Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or quantitative field •Knowledge of machine learning frameworks (scikit-learn, XGBoost, TensorFlow) •A/B testing and experimental design expertise •Operational familiarity with causal inference methodologies and experimentation techniques •Prior experience in travel or hospitality industry Compensation: •$110,000 - $130,000 / year •Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!