Hiring: Customer Experience Measurements and Insights Lead Company: iManage Location: Chicago, IL Job Posted Time: 2026-09-16 13:55:44 Target Skills & Keywords : Accessibility, SaaS, Salesforce, Zendesk About the job Experience: •7+ years of experience in data analytics, CX measurement, or customer insights; ideally in a B2B SaaS environment Required Skills: •This role is responsible for the accuracy, consistency, and strategic value of CX data across the organization — connecting the metrics each team generates into a coherent, trusted picture of customer health at the company level. •IM Responsible For CX Framework Ownership Compensation: •$150,000 - $190,000 / year •Flexible work environment (work from home / hybrid options) •Bonus Points If I Have Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!