Hiring: Customer Design Manager Company: American Electric Power Location: Benton Harbor, MI Job Posted Time: 2026-09-16 21:11:17 About the job Experience: •6 years' utility experience or other relevant experience in engineering, construction, construction management or engineering supervision. Required Skills: •Lead and oversee providing leadership and direction for the Customer Design team engaged in the design of power system electrical facilities. Develop relationships and effective communication with all stakeholders, and internal and external customers. •Ensure the contribution of all employees within the Customer Design group in developing methods and approaches by maintaining close involvement with the employees and listening to their ideas, needs and recommendations. •Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction. •Understand and advise on the design, material and work progress of department projects to control costs within estimated budget and to ensure codes, policies, standards, internal and external design requirements and schedules are met. •Develop employee skills/knowledge by providing training opportunities for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities. •Administer and enforce the company's approved personnel policies and effective wage and salary administration program, including performance management and employee career development. •Carry out the Company's program of Equal Employment Opportunity, including its affirmative action obligations, within the assigned area of responsibility. •Accomplish results by managing staff, including communicating job expectations, assigning responsibilities, establishing accountabilities, setting performance objectives (goals), establishing priorities, providing feedback, and ensuring that staff has required resources to accomplish work. Qualifications: •Bachelor's degree in electrical, Mechanical, Civil, Industrial Engineering, or a related field; or an associate's degree in electrical, Mechanical, Civil, or Industrial Engineering, or a related field, plus two years of relevant experience. •Licenses/Certifications: Registered Professional Engineering License (PE) is a plus Compensation: •$116,255 - $151,132 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!