Customer Data Technician-CWA

Lumen Technologies - Bismarck, ND

Hiring: Customer Data Technician-CWA Company: Lumen Technologies Location: Bismarck, ND Job Posted Time: 2026-09-17 10:33:55 Employment Type: Full-time About the job Required Skills: •This is a full time position, located in BISMARCK, ND. The typical work schedule is Monday through Friday, with a Saturday rotation. May also include nights, weekends, holidays, and overtime. •Perform installation, testing, turn-up, and acceptance of circuit equipment including Voice, TDM, Optical IP Ethernet and emerging technologies. •Install, repair, maintain and/or adjust multiplex equipment, fiber optics, and switches; perform testing with the applicable testing centers and conduct final acceptance testing with the customer to ensure ready for service. •Troubleshoot customer circuits, network components, and infrastructure from the customer’s premise up to the frame, and complete final testing and customer acceptance of service. •Use laptop computer to option higher-level electronic systems and applications, and to test and install individual services. •Utilize various testing devices, including but not limited to: frequency and data signal generators, transmission measuring sets, volt-ohm-meters, software programs, laptop programs. •Use test equipment and/or coordinate testing of customer lines with others including company and customer personnel, as well as with the assistance of the control and/or dispatch centers. •Install computer interface cards in customer-owned equipment (laptop and desktop computers). Qualifications: •May manage/assign hardware and/or software assets/requests/ licenses, considering warranty and other information as necessary. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!