Hiring: Customer Contact Center Representative 10.6.2026 TEM Company: Voya Financial Location: Hartford, CT Job Posted Time: 2026-09-10 13:43:46 Employment Type: Part-time / Remote About the job Experience: •Care about customers! Has the ability to engage with customers, build rapport, share and inform, and handle objections as they come up •Proficiency with basic computer functions including mouse and keyboard usage, launching applications and navigating multiple systems preferred •Strong learning agility; flexible and adaptable to learning new things and then apply that learning to perform successfully in the role in a fast paced, metric driven environment •Availability to work any shift within the Monday through Friday operating hours of 7:30am – 10pm EST Required Skills: •Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. •Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. •Team Mentality: Partnering effectively to drive our culture and execute on our common goals. •Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. •Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. •Learn More About Critical Skills Qualifications: •College Degree and 1+ year of customer service experience •Or, in lieu of college degree (HS Diploma or GED are required), 3+ years customer service experience Compensation: •Health, dental, vision and life insurance plans •Bi-Lingual opportunities, with a $3,000 pay differential. Let us know if you are Bi-Lingual Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!